Q
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What are your hangers made from?
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A
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Most of the hangers are made from alder,
a hardwood that grows in the northwest. We
use it because it is attractive and finishes well. For some hidden
components we use high quality plywood for strength and uniformity.
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Q
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How are the hangers finished?
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A
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We use commercial stains to
achieve uniform colors on the hangers. They are then finished with
multiple coats of a water based lacquer. The hangers are
completely sealed both inside and outside so no oils from the wood can
contact your fabric.
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Q
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How do I attach the hanger to the
wall?
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A
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The hangers have keyhole slots
on the back which slip over the head of a screw. (see the
installation instructions for each hanger) You can use any screw
that will hold in the wall and which has a head that fits the keyhole
slot. The weight is distributed over several screws. So, if
you are hanging a moderate weight hanging on a wall constructed from
drywall you seldom need any special anchors. We just use simple
1" long screws.
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Q
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How are the hangers shipped?
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A
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We generally ship by UPS.
Orders for Modular Hangers may ship by Priority Mail.
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Q
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How long will it take to get my hanger?
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A
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Modular and
Hidden Hanger Kits
ship the next business day so you should receive them in about one
week. All custom hangers are made to order and generally ship
within two to three weeks. More
Information about Shipping Times
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Q
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Can
I return a hanger for a refund?
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| A |
Yes, we want you to be completely
happy with your purchase. Please see our Guarantee
for our return policy.
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Q
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Can you
make a Custom Contemporary or Southwest hanger from oak ?
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A
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Yes
we can make either style hanger from oak with a light, medium or dark
finish. We can also supply the oak hanger unfinished.
Please
order any non-standard hangers by phone so we can be sure to get your
order correct. There is a small additional charge. |
